Assertiveness Course

The Vitality Agency delivers this workshop as:

  • A One Day Workshop

  • Power Lunches - Lunch & Learns

  • 4 – 8 week programmes

Suggested number of participants: 15 people

This course can be delivered for an individual in a 1-1 coaching format.

 

Benefits:

  • High Confidence

  • Clear and Calm Communication Processes

  • Reduced Stress

  • Good Health

  • Better Relationships

  • Enhanced Morale

  • Enhanced Productivity

  • Better Management of Change

  • Decrease In Absence and Sickness

  • Enhance Wellbeing and Reduce Stress

 

Course Content:

  • Define Assertiveness

  • Benefits Of Communicating Assertively

  • Unhelpful behavioural types – Passive, Aggressive, Manipulative

  • Different Child Parent Adult types – Transactional Analysis Model

  • Barriers to Communication

  • Listening Skills

  • Coping with difficult feelings – own and others

  • How to be assertive – HEAPS Model

  • Practice Of Skills

  • Case Studies

  • Use assertiveness positively in work situations

  • Action Planning

  • Overview and Evaluation

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